Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Shipping times may vary depending on your location:
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Local Delivery: 2–5 business days
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International Delivery: 5–10 business days
Please note that delivery times are estimates and may be affected by external factors such as courier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected delivery method. From time to time, we may offer free shipping on selected orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Delays & Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 3 days of delivery. We will work with the shipping provider to resolve the issue as quickly as possible.
If you have any questions regarding your order, feel free to contact our support team.